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Privacy
The person responsible for data processing is:
BOXXCO GmbH & Co KG
Heideweg 5
01936 Königsbrück
Germany
datenschutz@boxxco.com
Phone: +4935795 1797-10
Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.
1. access data and hosting
You can visit our websites without providing any personal information. Each time you access a website, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our services. This serves to protect our legitimate interests in the correct presentation of our offer, which outweigh our interests in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. All access data is deleted at the latest seven days after the end of your visit to the site.
Hosting
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in designated forms on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
2. data processing for contract processing, contacting and opening a customer account
We collect personal data if you voluntarily provide it to us in the context of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, as in these cases we absolutely need the data to process the contract, to process your contact or to open the customer account and you cannot complete the order and/or open the account or send the contact without providing it. Which data is collected can be seen from the respective input forms. We use the data you provide to process the contract and handle your enquiries in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and dispatch processing, can be found in the following sections of this data protection declaration. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 Para. 1 Sentence 1 lit. c DSGVO, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted
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by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account.
3. data processing for the purpose of shipment handling
In order to fulfil the contract in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
The same applies to the transfer of data to our manufacturers or wholesalers in cases where they take over the shipping for us (drop shipment). These are considered shipping service providers for the purposes of this data protection declaration.
Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your express consent to do so during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider on the basis of this consent in accordance with Art. 6 (1) sentence 1 lit. a DSGVO so that the shipping service provider can contact you before delivery for the purpose of delivery notification or coordination. You can revoke your consent at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
General Logistics Systems Germany GmbH & Co OHG
GLS Germany-Straße 1 - 7
DE-36286 Neuenstein
Germany
DPD Germany GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany
Ulrich Rieck & Söhne Internationale Speditionsgesellschaft mbH & Co KG
Egger Straße 5 - 7 01458
Ottendorf-Okrilla
Germany
4. data processing for payment processing
We work with these partners to process payments in our online shop: technical service providers, credit institutions, payment service providers.
4.1 Data processing for transaction processing
Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfilment of the contract according to Art. 6 para. 1 p. 1 lit. b DSGVO. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies. If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this privacy policy.
4.2 Data processing for the purpose of fraud prevention and optimisation of our payment processes
If necessary, we give our service providers further data, which they use together with the data necessary for the processing of the payment as our order processors for the purpose of fraud prevention and the optimisation of our payment processes (e.g. invoicing, processing of contested payments, accounting support). Pursuant to Art. 6 (1) sentence 1 lit. f DSGVO, this serves to protect our legitimate interests in our protection against fraud or in efficient payment management, which outweigh our interests in the context of a balancing of interests.
4.3 Credit assessment
If we make advance payments, e.g. in the case of purchase on account, we obtain identity and creditworthiness information from specialised service providers (credit agencies). For this purpose, we transmit your personal data required for a credit assessment to:
Creditreform Boniversum GmbH Hellersbergstraße 11 41460 Neuss Germany
This serves to protect our legitimate interests in accordance with Art. 6 (1) sentence 1 lit. f DSGVO, which are overriding in the context of a balancing of interests, in assessing the creditworthiness and willingness to pay of our potential customers in the run-up to the conclusion of the contract and thus avoiding purchase price defaults, and is necessary for the conclusion of the contract in accordance with Art. 22 (2) lit. a DSGVO. Appropriate measures to protect your rights, freedoms and legitimate interests will be taken into account. You have the opportunity to express your point of view and contest the decision by contacting the contact option described in this data protection declaration. After the contract has been fully processed, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
5. advertising by e-mail, post, telephone
5.1 E-mail newsletter with registration
If you register for our newsletter, we use the data required for this purpose or separately provided by you to regularly send you our email newsletter based on your consent pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO. Unsubscribing from the newsletter is possible at any time
and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the list of recipients, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
5.2 Newsletter dispatch
The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
5.3 Sending evaluation requests by e-mail
If you have given us your express consent to do so during or after your order in accordance with Art. 6 (1) sentence 1 lit. a DSGVO, we will use your e-mail address to ask you to rate your order via the rating system we use. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the rating request.
The rating requests may also be sent by our service provider Trusted Shops as part of processing on our behalf. Trusted Shops also uses service providers from the USA. An appropriate level of data protection is ensured. You can find more information about the data protection of Trusted Shops here. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
5.4 Postal advertising and your right to object
In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to protect our legitimate interests in addressing our customers in an advertising manner, which outweigh our interests in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this data protection declaration.
5.5 Telephone advertising
Insofar as you have given your consent to this in accordance with Art. 6 (1) sentence 1 lit. a DSGVO, we will use the data required for this purpose or separately provided by you for our own advertising purposes, e.g. to inform you about interesting offers and our products. You can revoke your consent at any time either by sending a message to the contact option described in this privacy policy or by verbally informing us each time you call us. After revocation, we will delete your telephone number unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
6. cookies and other technologies
6.1 General information
In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies). We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process IP address, time of visit, device and browser information as well as information on your use of our website (e.g. information on the contents of the shopping basket). Within the framework of a balancing of interests, this serves overriding legitimate interests in an optimised presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO.
In addition, we use technologies to comply with the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) and for web analytics and online marketing. Further information on this, including the respective legal basis for the data processing, can be found in the following sections of this Privacy Policy. We may also use technologies that are not individually listed in this privacy statement. You can find more information about these technologies, including the respective legal basis for data processing, on the Usercentrics platform. You can access this by clicking on the fingerprint button in the bottom right or left corner of the page.
You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™.
Insofar as you have consented to the use of the technologies in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can click on the fingerprint button in the bottom right or left corner of the page. If you do not accept cookies, the functionality of our website may be limited.
6.2 Use of Usercentric's Consent Management Platform to manage consent
On our website, we use the Usercentrics Consent Management Platform ("Usercentrics") to inform you about the cookies and the other technologies we use on our website and to obtain, manage and document your consent to the processing of your personal data by these technologies, as may be required by law. This is necessary pursuant to Art. 6 (1) sentence 1 lit. c DSGVO to comply with our legal obligation under Art. 7 (1) DSGVO to be able to prove your consent to the processing of your personal data to which we are subject. Usercentrics is a service provided by Usercentrics GmbH, Rosental 4, 80331 Munich, Germany which processes your data on our behalf. When you visit our website, the Usersentrics web server stores a so-called server log file, which also contains your anonymised IP address, the date and time of your visit, device and browser information as well as information on your consent behaviour. Your data will be deleted after three years, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
7. use of cookies and other technologies for web analysis and advertising purposes
Insofar as you have given your consent to this in accordance with Art. 6 (1) sentence 1 lit. a DSGVO, we use the following cookies and other third-party technologies on our website. After the end of the purpose and the end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and other technologies". Further information including the basis of our cooperation with the individual providers can be found in the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
7.1 Use of Google services
We use the technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), as described below. The information automatically collected by Google technologies about your use of our website is generally transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be shortened before being stored on Google's servers by activating IP anonymisation. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there. Unless otherwise stated for the individual technologies, the data processing is based on an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 DSGVO. Further information on data processing by Google can be found in Google's privacy policy.
Google Analytics
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address will not be merged with other Google data. Data processing is carried out on the basis of an order processing agreement by Google.
7.2 Use of Facebook services
Use of Facebook Pixel
We use the Facebook Pixel as part of the technologies of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook") described below. The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter), from which usage profiles are created using pseudonyms. For this purpose, a cookie is automatically set by the Facebook Pixel when you visit our website, which automatically enables recognition of your browser when visiting other websites by means of a pseudonymous CookieID. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website use, in particular personalised and group-based advertising. The information automatically collected by Facebook technologies about your use of our website is generally transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision of the European
Commission for the USA. If the transfer of data to the USA falls within our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information on data processing by Facebook can be found in Facebook 's privacy policy.
7.3 Other providers of web analytics and online marketing services
Live chat tool tawk.to
The online offer provides the possibility of using Tawk.to. This is a live chat software. The chat is integrated in the source code. This is made possible by a script. By using the chat, you automatically use the services of Tawk.to. The data collected includes: Chat history, IP address at the time of the chat and country of origin. This data is not passed on to third parties and is used solely for protection and internal statistics. The data is not used to identify you personally. They are not stored. It will be deleted after the chat. For the purpose and scope of the data collection and the further processing and use of the data by Tawk.to, as well as your rights in this regard and setting options for protecting your privacy, please refer to the data protection information of Tawk.to: https://www.tawk.to/privacy-policy
Use of visable pixels
BOXXCO GmbH & Co KG uses products and services for analysis and marketing purposes, which are provided by Visable GmbH (www.visable.com) in cooperation with the latter. For this purpose, counting pixel technology is used to collect, process and store data in order to create at least pseudonymised and, where possible and reasonable, completely anonymised usage profiles. The collected data, which may initially still contain personal data, is transmitted to Visable or collected directly by Visable and used there to create the above-mentioned usage profiles. Visitors to this website are not personally identified and no other personal data is merged with the usage profiles. If IP addresses are identified as personal, they are deleted immediately. You can object to the forms of processing described here at any time with effect for the future:Exclude from tracking (note: link sets a 1st-party cookie for an opt-out)
Use of Crazy Egg
We use the web tracking tool Crazy Egg on our websites. Crazy Egg is operated by Crazy Egg, Inc, 16220 Ridgeview Lane , La Mirada, CA , 90638, USA. Crazy Egg uses cookies to help the website analyse how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Crazy Egg on servers in the United States.
Privacy policy: http://www.crazyegg.com/privacy Opt-Out: You can prevent the storage of cookies by setting your browser software accordingly. You can also prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) to Crazy Egg as well as the processing of this data by Crazy Egg by following the instructions under the following link: http://www.crazyegg.com/opt-out
Use of Hotjar for web analysis
For the purpose of website analysis, technologies from Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 3155, Malta ("Hotjar") automatically collect and store data (IP address, time of visit, device and browser information as well as information on your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. The pseudonymised usage profiles are not combined with personal data about the bearer of the pseudonym without your express consent, which must be given separately. Hotjar acts on our behalf.
8. integration of the Trusted Shops trust badge
The Trusted Shops trust badge is integrated on this website to display our Trusted Shops seal of approval and any ratings collected, as well as to offer Trusted Shops products to buyers after they have placed an order.
This serves to protect our legitimate interests in optimal marketing by enabling secure shopping in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO, which prevail in the context of a balancing of interests. The trust badge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. The Trustbadge is provided by a CDN provider (Content Delivery Network) within the framework of order processing. Trusted Shops GmbH also uses service providers from the USA. An appropriate level of data protection is ensured. Further information on the data protection of Trusted Shops GmbH can be found here.
When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of the call-up, amount of data transferred and the requesting provider (access data) and documents the call-up. Individual access data are stored in a security database for the analysis of security anomalies. The log files are automatically deleted 90 days after creation at the latest.
Further personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or have already registered to use them. The contractual agreement between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. Whether you as a buyer are already registered for product use is automatically checked using a neutral parameter, the email address hashed by cryptological one-way function. The e-mail address is converted into this hash value, which cannot be decrypted by Trusted Shops, before it is transmitted. After checking for a match, the parameter is automatically deleted.
This is necessary for the fulfilment of our and Trusted Shops' overriding legitimate interests in the provision of the buyer protection linked to the specific order in each case and the transactional evaluation services pursuant to Art. 6 (1) sentence 1 lit. f DSGVO. Further details, including the objection, can be found in the Trusted Shops privacy policy linked above and in the Trustbadge.
9. social media
Our online presence on Facebook, Instagram, Youtube, LinkedIn
Insofar as you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social
media mentioned above, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and setting options in this regard to protect your privacy, please refer to the data protection notices of the providers linked below. Should you still require assistance in this regard, you can contact us.
Facebook is a service of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is generally transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing in the context of a visit to a Facebook fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 DSGVO. Further information (information on Insights data) can be found here.
Instagram is a service of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing in the context of a visit to an Instagram fan page takes place on the basis of an agreement between jointly responsible parties in accordance with Art. 26 DSGVO. Further information (information on Insights data) can be found here.
YouTube is a service provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is generally transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.
LinkedIn is a service of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is usually transmitted to a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA. Maude Avenue, Sunnyvale, CA 94085, USA and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.
10. contact options and your rights
As a data subject, you have the following rights:
- In accordance with Art. 15 DSGVO, you have the right to request information about your personal data processed by us to the extent specified therein;
- In accordance with Art. 16 DSGVO, you have the right to request the correction of incorrect or incomplete personal data stored by us without delay;
- In accordance with Art. 17 DSGVO, you have the right to request the deletion of your personal data stored by us, unless the further processing of your personal data is prohibited.
- to exercise the right to freedom of expression and information;
- to fulfil a legal obligation;
- for reasons of public interest, or
- is necessary for the assertion, exercise or defence of legal claims;
- in accordance with Art. 18 DSGVO, the right to demand the restriction of the processing of your personal data, insofar as
- the accuracy of the data is disputed by you;
- the processing is unlawful but you object to its erasure;
- we no longer need the data, but you need it to assert, exercise or defend legal claims, or
- you have objected to the processing in accordance with Art. 21 DSGVO;
- in accordance with Art. 20 DSGVO, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller;
- In accordance with Art. 77 DSGVO, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.
Right of objection
Insofar as we process personal data as explained above in order to protect our legitimate interests which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object on grounds relating to your particular situation.
After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing is for the establishment, exercise or defence of legal claims.
This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for this purpose.
Privacy policy created with the Trusted Shops legal text editor in cooperation with FÖHLISCH Rechtsanwälte.