Complaint form

We are very sorry that there have been problems or that you are dissatisfied with the goods ordered. Please use the following form to send us all the information. We will take care of the problem as soon as possible.

Please note in advance our general terms and conditions in advance.

Your data

Company name*

Please fill in*

E-mail address*

Phone number*

Customer number

Complaint data

Transaction/document number*

Item number / name*

Date of order*

Reason for complaint*

Wrong delivery

Damage

Delay in delivery

Other

Number of pieces complained about*

Claim request*

Replacement delivery (in case of damaged goods | return costs to be borne by buyer)

Credit note (for undamaged goods)

Please upload images here | max. 8 MB | the following file formats are possible: png, jpg, jpeg, bmp, gif, pdf

Upload

Your account details for a possible refund

Account holder

IBAN

BIC

Name of the bank

Data protection notice

I agree that my personal data may be stored electronically by BOXXCO GmbH & Co. KG electronically within the framework of the complaints process. [BOXXCO] guarantees that the personal data will not be passed on to third parties. The legal data protection regulations will be observed.

Thank you for your help!

Not satisfied this time? We will find a way.

Your data

Complaint data

Your account details for a possible refund